About & Scope:
Create a seamless and intuitive experience for product-reviews with a solution designed for Next.js frontends and adaptable to various software landscapes. ReZy offers a dual approach: a user-friendly interface for customers to leave reviews, and a robust moderation panel for managing these reviews efficiently.
Out of the box, fully functional product-reviews & review management.
An UI for moderating product reviews, and an easily attachable review component for your Frontend.
Customers can review products with a 5-star rating system. These reviews can then be moderated via the management panel in the backend.
The frontend component can be used out of the box with Next.js frontends and easily adaptable for others. The API’s are available for commercetools API Hub.
The moderation panel is a commercetools custom application deployed via commercetools Connect. The Frontend component is a React component for customers to write reviews which then communicates with the API Hub.
Available on demand
Key Features:
Engaging Review System: Allows customers to rate products using a 5-star rating system. This feature is straightforward to integrate into any React/Next.js frontend, providing an immediate avenue for customer feedback.
Efficient Moderation: Utilize our connector within the moderation panel to oversee and manage customer reviews effectively. This helps ensure that only the most helpful and appropriate feedback is visible to your audience.
Flexible Software Integration: While the component is optimized for modern React/Next.js frontends, the moderation functionality is universally applicable.
Out-of-the-Box Functionality: Deploy a fully functional product-review system quickly, with minimal setup required. Customers can start leaving reviews right away, and moderators can begin their work without delay.
Developer-Friendly: The moderation panel is a commercetools custom application, deployed via commercetools Connect. This setup ensures that developers can easily adjust and extend the functionality as needed.
Comprehensive API: Interact with the commercetools composable commerce API to manage data efficiently and extend with custom workflows.
Technical Workflow:
Customer Interaction: Through a React component, customers can write reviews. This component is seamlessly integrated into your React/Next.js frontend and connects with the commercetools API Hub to post new reviews.
Data Management: The API Hub handles the incoming data, storing new reviews and fetching existing ones from the commercetools composable commerce API. This ensures that all customer feedback is managed centrally and efficiently.
Moderation: Administrators use the moderation panel to review, approve, or reject customer feedback. This panel is deployed via a custom application within commercetools, ensuring a smooth workflow and easy access to review data.
Review Display: Once moderated, reviews are displayed to customers, providing valuable insights and fostering a trustworthy shopping experience.
Availability:
ReZy is available on demand through the commercetools marketplace.
By integrating this system, you enable a dynamic feedback loop where customer opinions help shape the product experience, enhancing satisfaction and guiding future improvements.
Prerequisite:
Full out of the box experience:
commercetools composable commerce account (required)
Next.js Frontend
Commercetools Api Hub Backend
Moderation Panel only:
commercetools account (required)
How to install ReZy yourself:
1. Create a new custom application
2. Fill the following fields:
a) Name: ReZy
b) Application URL: add a dummy url, this needs to be changed later
c) Application entry point URI path: review
d) Permissions: view_products and manage_products
e) Main Menu: any label / icon (e.g. „Reviews“)
f) Submenu: add 2 links and set „Link to“ to „approval“ and „settings“ and add appropriate
labels
3. Register Custom Application, now you have an „Application ID“ (will be needed later)
4. Install the ReZy Connector
5. Select the Projects you want to install ReZy and click „Next“
6. Enter the Custom Application ID from 3.
7. Set ENTRY_POINT_URI_PATH to „review“ and click Install
8. Copy the URL that is now displayed and change the dummy URL from 2.b
Frontend and Backend will be integrated on demand.
