Kbrw’s Distributed Order Management (DOM) system provides a true end-to-end omnichannel management experience, highlighting performance and flexibility
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Kbrw’s Distributed Order Management (DOM) system provides a true end-to-end omnichannel management experience, highlighting performance (robust and efficient even for large order volumes and complex business processes) and flexibility (highly configurable and composable even for the most specific business processes).  It covers critical areas of business processes  behind omnichannel operations.

Main Features

Omnichannel inventory management

Kbrw’s inventory management lays the foundation for omnichannel operations. It provides real time inventory synchronization across all channels, allowing digital commerce platforms to expose available inventories from any store, warehouse, distribution center, drop shipper or in-transit. With its advanced features such as rules-based real-time ATP calculation, real time stock allocation, safety stock configuration or quota management/stock reservation by channel, it smartly increases overall availability.

Order routing & fulfillment orchestration

Kbrw’s smart routing & orchestration allows for the most efficient order fulfillment according to predefined business rules. This allows retailers to choose from the best fulfillment options under a given time, cost or any relevant constraints. We also enable rule-based competitive fulfillment , return anywhere as well as other features designed for omnichannel needs.

Business rules management

Kbrw’s Distributed Order Management (DOM) system  integrates a powerful and highly configurable business rules engine. This allows retailers to configure, simulate and integrate their specific rules easily. Kbrw’s Distributed Order Management (DOM) system can also provide rule-based and event driven notifications for easy audit on past decisions.

Cloud native

All Kbrw’s services follow strict cloud native architecture principles, and benefit from our dedicated Kbrw Cloud solution. This allows for scalability, performance and easy deployment.


Kbrw’s business solutions follow the API-first architecture principles. All microservices are connected or connectable via APIs, making it easy to connect, integrate, or scale.

Composable architecture & flexibility

Kbrw’s business solutions are based on a modular framework architecture capable of adapting to even the most complex and the most specific business processes.

Description of the Integration

Kbrw’s Distributed Order Management System could empower the Commercetools platform in these use cases among others to improve the digital commerce experience:


  • Order reception & automatic sourcing

    • Order reception directly from Commercetools;

    • Automatically source items on different fulfillment channels.


  • Omnichannel inventory & availability

Connecting and synchronizing digital commerce to physical stores and fulfillment centers. By doing so, ecommerce can significantly increase the depth and width of their offers.

  • Show available quantities and conduct real time ATP calculations;

  • Show items and inventory available in stores;

  • Show delivery options and estimations based on selected criteria (time, cost, or any other constraints, such as carbon footprint…);

  • Provide inventory & availability information from physical channels (stores, warehouses, distribution centers..) and propose various omnichannel fulfillment options (ship-from-store, click & collect…)


  • Shopping cart

    • Provide ATP integration with cart creation & updates. This allows real time ATP calculation on items in the shopping cart.

    • Provide the possibility to make reservations in the shopping cart. This will simultaneously update the inventory information available for other sessions in real time and propose reserve-until-payment.


  • Order fulfillment

    • Split or regroup orders based on fulfillment criteria (time, cost, carbon emission, food, non-food, specific storage or transport condition, etc.) Orchestrate fulfillment based on pre-configured business rules.

    • APIs for different locations and fulfillment point types (store, warehouse, distribution center…)


  • Order return

    • Allow ‘return anywhere’

    • Track & trace reverse logistics and refunds


  • Product information

Kbrw’s Distributed Order management can work with any PIM and any product model that proposes Commercetools via subscription. 


Technical integration:  

The Kbrw – Commercetools integration works on three main types of integrations with third party applications: Implementing API extensions for real time third-party calls to benefit from real omnichannel capabilities; Integrate via subscription for all types of data flow. ex. order capture subscription; and out-of-the-box connectors towards other third party extensions. The technical integration details are described in the simplified architecture.