We harness the power of customer data to drive engagement, conversion, and loyalty for brands as they grow and scale.
Product Description
Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. We harness the power of customer data, powering engagement, conversion, and loyalty for brands as they grow and scale. Customers love our easy-to-use platform that connects first-party data across their tech stack, surfacing powerful insights and automating predictive cross-channel messages.
Integration Description
Dotdigital allows you to:
Easily import your commerce data from Commercetools into your Dotdigital account
Sort and target customers through a wide selection of tools, such as Dotdigital’s RFM analysis and AI-powered Product recommendations to drive customer engagement
Import product catalogues, customers as contacts, order data and link it with a customer or contact (New data imports every 15 minutes)
Automate customer journeys using their Program builder that will trigger messages based on data and behavior
Use Cases
Sort and target your customers
Take advantage of tools like Dotdigital’s RFM analysis and AI-powered Product recommendations to drive customer engagement through targeted, customized omnichannel communications.
Gain deeper insight into sales
Interactive ecommerce dashboards provide at-a-glance and drilldown reporting to enable you to understand and utilize your customer data better than ever before.
