Extension for Real-time Commercetools Orders Monitoring
AIOPS Monitoring - A Proprietary ‘Profit Maximiser’ Tool to Optimize Revenue, Reduce Costs, and Improve Customer Experience. Powered by Splunk, AIOPS Monitoring tracks 200+ out-of-the-box e-commerce KPIs across the ecosystem on a real-time basis.
1. commercetools Accelerator
2. Big Data, Holistic Monitoring of:
3. 24/7 Automated issue detection
4. A team of highly-trained platform engineers mitigate tickets generated on a real-time basis
5. Consultative approach
Audits existing tools and architecture and determines appropriate KPIs to be monitored
Description of the Integration
Capture newly created orders
Capture change in the state of the orders
Capture any failures and their reasons
Utilize Subscriptions API of Commercetools to capture of new Order messages or changes via a message queue. Splunk polls the messages and ingests them into an index. The data is visualized in Splunk Dashboards.